Jewelry Plaza, located at 6000 Sepulveda Blvd, Culver City, CA 90230, offers a range of services including the creation of custom engagement rings, making it a noteworthy destination for couples looking for unique pieces. The store is renowned for its attentive customer service, with staff reportedly providing personalized support to help clients select the perfect ring for their significant others.
However, feedback from customers illustrates a mixed experience. Positive reviews highlight the friendly and knowledgeable service, with customers expressing satisfaction with their purchases, particularly in finding special pieces for loved ones. Conversely, there are concerns regarding product authenticity, with some adverse feedback suggesting issues with the quality of certain items sold.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
Best Review: A customer praised the exceptional service, noting that the staff were patient and helped them find a beautiful pair of earrings as a gift, expressing willingness to return for future purchases.
Worst Review: Another customer raised concerns about authenticity, stating they purchased items that they later discovered were not genuine, feeling misled during their transaction.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday to Sunday: Hours not provided
Staff: Not specified
Positivity Score: 70%
Total Customer Feedback Reviewed: 5
Store Phone Number: 3106999387