Located in Burbank, California, Burbank Jewelry Outlet is a family-owned jeweler specializing in the creation of engagement rings and other fine jewelry. With over 200 reviews indicating a strong presence in the community, customers praise the skilled craftsmanship and personalized service offered at this establishment. The experienced staff, including Zaven, is noted for their friendly approach and their dedication to ensuring customers find the perfect piece, whether through custom designs or selecting from pre-made options. The store offers a seamless process for custom engagement ring creation, providing options for different diamond types and settings while catering to various budgets.

However, there have been some concerns, as a few reviews mention experiences of unprofessionalism and issues with workmanship. While many customers leave satisfied, it’s essential for potential clients to approach with awareness.

Address: 122 E Alameda Ave, Burbank, CA 91502
Phone: (818) 845-9286
Operating Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
The sentiment from online reviews is mixed, with approximately 65% positive, 25% neutral, and 10% negative feedback. Customers appreciate the personalized service and the quality of workmanship, though some express disappointment regarding communications and specific repairs.

Best Review:
Rachel noted the honest feedback she received about the condition of her engagement ring, appreciating that the staff directed her back to the original jeweler instead of taking on a repair themselves. This transparency left a positive impression.

Worst Review:
One customer shared a negative experience involving what they perceived as rude behavior from the staff, stating that they felt bullied while trying to address a repair on their bracelet. This situation was particularly distressing for them.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.