Jewel Gallery specializes in creating custom engagement rings, offering a large selection of 14kt gold, diamond, and sterling silver jewelry at competitive prices. Set within a warm, family-owned atmosphere, this Burbank, California, store has a reputation for expert craftsmanship and exceptional customer service. Vrej Hammoudian, the master jeweler and owner, is known for his personalized approach to jewelry design and repair. Customers can expect to receive thoughtful consultations that ultimately lead to one-of-a-kind pieces.
Located at 2424 West Magnolia Boulevard, Burbank, CA 91506, the store operates in Los Angeles County. With a phone number of 818-841-8898, Jewel Gallery’s doors are open during the following hours:
| Day | Hours |
|-----------|---------------------|
| Tuesday | 10:30 AM - 5:30 PM |
| Wednesday | 10:30 AM - 5:00 PM |
| Thursday | 10:30 AM - 5:30 PM |
| Friday | 10:30 AM - 5:30 PM |
| Saturday | 10:30 AM - 2:00 PM |
| Sunday | Closed |
| Monday | Closed |
Overall Sentiment from Online Customer Reviews:
The sentiment for Jewel Gallery is predominantly positive, with 78% of the reviews reflecting favorable experiences. Customers appreciate the exceptional service, expert repairs, and the ability to create custom jewelry, while a few negative reviews mention issues with pricing transparency and perceived rudeness.
**Best Review:**
A satisfied customer praised Vrej's artistic touch in designing their engagement ring, noting that the result was flawless and perfectly encapsulated their vision.
**Worst Review:**
A customer expressed dissatisfaction with the service received during their inquiry, mentioning that the responses felt dismissive and that they were encouraged to visit without adequate information.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 89%
Total Customer Feedback Reviewed: 66
Store Phone Number: 8188418898