Zales Jewelers, located in Burbank Town Center, is known for its range of engagement ring creation services and extensive jewelry collection. The talented staff, including associates like Cynthia and Naira, are noted for their knowledgeable guidance in selecting unique pieces and assisting with creating custom engagements rings. Zales offers repair services, cleaning, and inspections, ensuring the longevity and beauty of your jewelry.

Address: 201 E Magnolia Blvd., Ste. 244, Burbank, CA 91502
Phone: (818) 558-6445
Operating Hours:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM

Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews presents a mixed atmosphere. Positive experiences highlight excellent customer service and knowledgeable staff, accounting for approximately 60% of feedback. Neutral and negative reviews, which often center on feelings of pressure during sales and issues with products, comprise around 20% and 20%, respectively.

Best Review:
Mike praised the wonderful service provided by the staff, particularly appreciating the helpful assistance and the overall positive shopping experience.

Worst Review:
Emily expressed dissatisfaction with the customer service at the Burbank location, detailing frustration with their knowledge about merchandise and overall handling of her purchase experience.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.