Gillis Jewelers is a family-owned jewelry store located in Tuscaloosa County, specializing in custom engagement ring creation and comprehensive jewelry repair services. The shop is known for its excellent craftsmanship, offering a range of services that include custom design, diamond sales, bridal jewelry, ring sizing, and in-house watch repair.
Customers frequently highlight the professionalism and friendliness of the staff, particularly the owner, John Gillis, noted for his expertise and commitment to customer satisfaction. Many reviews reflect a high level of service, with a focus on quality and attention to detail throughout the custom jewelry design process.
The jeweler operates at:
1351 McFarland Blvd NE Ste 104
Tuscaloosa, AL 35406
Phone: (205) 343-7466
**Hours of Operation:**
Monday: 9:30 AM - 3:00 PM
Tuesday: 9:30 AM - 3:00 PM
Wednesday: 9:30 AM - 3:00 PM
Thursday: 9:30 AM - 3:00 PM
Friday: 9:30 AM - 3:00 PM
Saturday: Closed
Sunday: Closed
Overall Sentiment from Online Customer Reviews:
Positive reviews predominantly praise Gillis Jewelers for their exceptional customer service and quality work, leading to a positive sentiment score of 92%. Neutral sentiments account for 5%, and negative sentiments make up 3%.
Best Review:
Dusty Gilliland commended Gillis Jewelers as the best place in town for high-quality pieces and great customer service.
Worst Review:
Sydney Staley raised concerns about a bait-and-switch tactic regarding ring pricing during multiple visits.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff Members Mentioned:
- John Gillis
Positivity Score: 94.5%
Total Customer Feedback Reviewed: 40
Store Phone Number: 2053437465