REEDS Jewelers, located at 1701 McFarland Blvd E, Spaces 193-194, Tuscaloosa, AL 35404, is a reputable jewelry store renowned for its exceptional engagement ring creation and customer service. With a long-standing history of providing fine jewelry, the store boasts a dedicated staff, including notable employees like Susan and Erin, who are praised for their expertise and attentiveness in assisting customers throughout the engagement ring selection process.
The store operates in Tuscaloosa County and offers an array of services, including custom jewelry design, ring resizing, and various jewelry repair services. Customers appreciate the extensive selection of unique engagement rings, which can be tailored to their specifications.
Overall, online customer reviews reflect a positive sentiment toward REEDS Jewelers.
Overall Sentiment from Online Customer Reviews:
Positive: 88%
Neutral: 8%
Negative: 4%
Highlights of customer experiences include the polite and knowledgeable staff who go above and beyond to ensure satisfaction, contrasted with a few instances where customers felt unattended during peak hours.
Best Review:
A customer commended Susan for her outstanding assistance in finding the perfect engagement ring, highlighting her professionalism and attention to detail.
Worst Review:
Another review expressed disappointment regarding a lack of acknowledgment upon entering the store, noting the need for improved customer service during busy times.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Hours of Operation:**
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 1:00 PM - 5:30 PM
Staff Members: Susan, Erin
Positivity Score: 92%
Total Customer Feedback Reviewed: 220
Store Phone Number: 2055560787