Gold & Diamond Source, located at 3800 Ulmerton Road, Clearwater, FL 33762, is a prominent jeweler noted for its exceptional engagement ring creation services. With over 1,600 reviews across various platforms, the store is recognized for its extensive selection and quality of fine jewelry. Customers have highlighted the expertise of the staff, particularly in the engagement ring process, with many praising their patience and willingness to guide buyers to the perfect ring.
The store offers services including custom engagement ring design, jewelry repair, and a lifetime trade-in guarantee, allowing customers to upgrade their purchased diamonds with full credit towards a new purchase. The knowledgeable and friendly staff, including notable team members like Mais and Hala, have contributed to a warm atmosphere conducive to thoughtful purchasing decisions.
Different customer sentiments emerge from the collected reviews. While many patrons express satisfaction with the service and craftsmanship, some highlight quality concerns regarding jewelry durability over time.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Highlight Reviews:**
Best Review: Leah commended Gold & Diamond Source for their stunning diamond ring, stating that the quality and service exceeded her expectations, making her twenty-year anniversary memorable.
Worst Review: Taira expressed dissatisfaction with her experience, citing poor quality jewelry with repeated issues regarding durability and service when attempting to return items.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
| Day | Hours |
|-----------|----------------|
| Monday | 10 AM - 6 PM |
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 6 PM |
| Sunday | 12 PM - 5 PM |
**Staff Members Mentioned:**
- Mais
- Hala