New York Diamond Center of Clearwater in Clearwater FL
New York Diamond Center, located at 29909 U.S. Highway 19 N, Clearwater, Florida 33761, specializes in creating exquisite engagement rings and offers a wide range of jewelry services. The family-owned business has served the Clearwater area for over 33 years, providing personalized and attentive service. Known for their custom jewelry design, the skilled staff assists customers in transforming their ideas into beautiful engagement rings. Customers appreciate the expertise of staff members like Patrick, Mario, and Dylan, who are noted for their friendly demeanor and commitment to customer satisfaction.
Operating Hours:
- Monday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed
The store has gathered a significant amount of feedback, highlighting both positive and negative sentiments from customers.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Positive reviews emphasize the exceptional customer service, honesty, and competitive pricing offered by the team, particularly praising their ability to create beautiful custom engagement rings. Many customers felt welcomed and appreciated, consistently noting the staff's willingness to go above and beyond for their needs.
Conversely, a few negative experiences were noted, largely revolving around dissatisfaction with repair quotes or customer interactions, indicating that not all experiences matched the high standard set by the majority.
Best Review:
A customer named Kelly expressed immense satisfaction with the team at New York Diamond Center, stating that they managed to create her dream engagement ring based on her ideas and preferences. She highlights the accommodating and family-like atmosphere in the store.
Worst Review:
Shernea recounted a negative experience involving an unfriendly staff member who gave her a lowball offer for her jewelry. The interaction left her feeling dismissed, although other reviews highlight a generally positive culture.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
