Kay Jewelers Westfield Countryside in Clearwater FL
KAY Jewelers in Clearwater, located at 27001 U.S. Hwy. 19 N, Ste. 1053, FL 33761, offers a wide array of services, specializing in engagement ring creation. With a strong presence in the jewelry market since 1916, KAY Jewelers provides customers with an intimate shopping experience, expert guidance, and a rich selection of engagement rings, wedding bands, and fine jewelry. The staff, including notable team members such as Sherry and Shawna, are frequently commended for their helpfulness and dedication, ensuring that every customer's unique preferences are prioritized during the ring selection process.
Customers commend KAY Jewelers for their fantastic selection and exceptional customer service atmosphere. Reviews highlight the personal touch provided by the staff, with many noting how staff members treat customers like family. Positive sentiments are prevalent, with many customers expressing satisfaction with their experience, emphasizing the knowledge and professionalism of the team.
However, feedback is mixed, as some reviews cite concerns regarding wait times and occasional perceived rudeness among staff. While several customers praise the helpful nature of the sales associates, noted experiences reveal discrepancies in customer service that some review participants found disappointing.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Operating Hours:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
Staff members mentioned: Sherry, Shawna
Best Review: Ivy Rollins commends the store for its great selection and the super helpful, friendly employees who enhance the shopping experience.
Worst Review: Shannon Williams expresses frustration with the interaction she had at the store, describing the customer service as the worst she's ever experienced.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
