Zales Jewelers, located at 27001 US Highway 19 N, Ste. 1056, Clearwater, FL 33761-3402, operates primarily in Pinellas County. Known for their engagement ring creation services, they offer a wide selection of jewelry, including custom pieces, and prioritize customer satisfaction with services like in-store ordering, jewelry and watch repairs, and cleaning and inspection.

The store has received a total of 219 reviews, showcasing a mixture of sentiments from customers.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

Customers frequently praise the helpfulness and knowledge of the staff, particularly mentioning L’Wren and Flor for their attentive service and expertise in guiding clients through the engagement ring selection process. However, negative feedback highlights issues with customer service, specifically mentioning unprofessional handling of requests and some rude interactions.

**Opening Hours:**
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM

**Staff Members:**
- L’Wren
- Flor

Best Review:
One customer praised the outstanding service from L’Wren, noting the exceptional patience and assistance provided while selecting an engagement ring, highlighting a thoroughly positive experience during the purchasing process.

Worst Review:
Another customer expressed frustration with the unprofessional behavior of the staff, detailing a disrespectful encounter when trying to pick up a resized ring, which ultimately left them with a negative impression of the store's service quality.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.