Professional Jewelers of Palm Beach, located at 10287 Okeechobee Blvd, Ste A6, West Palm Beach, FL 33411, is a reputable jeweler known for its expertise in engagement ring creation and exceptional customer service. The store offers a comprehensive range of services, including custom jewelry design, expert repairs, and appraisals, catering to clients seeking personalized and high-quality pieces.
With a focus on creating unique engagement rings, the staff is commended for their friendly demeanor, professionalism, and dedication to customer satisfaction. Positive reviews highlight the personalized attention given during the ring design process, ensuring that each customer's vision is realized. The atmosphere is described as welcoming, with a genuine desire to assist clients in finding or designing their perfect engagement ring.
However, it’s important to note that some reviews mentioned challenges regarding responsiveness and service availability during busy periods, which could affect customer experience.
Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 15%
- Negative: 5%
Best Review: A customer praised the store’s staff for their personalized service and ability to create a stunning engagement ring that exceeded their expectations while remaining within budget.
Worst Review: A reviewer expressed frustration over a lack of communication regarding the timeline for a repair, indicating a need for improved customer service in that aspect.
Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 110
Store Phone Number: 7654594311