Retherford's Fine Jewelry, located at 1816 E Hoffer St, Kokomo, IN, is a charming destination for anyone looking to create a unique engagement ring. This family-owned shop has been a fixture in Howard County since 1987, serving generations of satisfied customers. With a stellar reputation, they specialize in custom jewelry design, jewelry repair, and watch servicing, making them a go-to for both special occasions and everyday needs.

The team, led by owner Ed, is known for their expertise and friendly demeanor. Customers often mention how welcoming and knowledgeable the staff are, particularly noting how they take the time to understand individual visions for engagement rings. From stunning diamond settings to personalized designs, Retherford’s seems to excel in turning dreams into reality. However, a few reviews indicate that there may be occasional delays in service, which some customers have found frustrating.

Customer Sentiment: Around 80% of customers express high satisfaction, while 10% report neutral experiences, and another 10% mention issues such as service delays.

Opening Hours:

Monday to Friday: 10:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Best Review: Zachery praised the store for their amazing engagement rings and prompt service, emphasizing that he wouldn’t go anywhere else for his jewelry needs.

Worst Review: Marty expressed disappointment after a negative experience with watch repair, feeling that the problem was not addressed satisfactorily.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.