KAY Jewelers, located at 1154 S 17th St, Kokomo, IN 46902, operates within Howard County. This renowned jewelry store is recognized for its impressive selection of engagement rings and exceptional customer service. They offer a variety of services including custom designs, jewelry repairs, diamond upgrades, and appraisals. Customers have noted the accommodating nature of the staff, which includes knowledgeable associates who assist in making informed decisions about purchases.

Despite the positive feedback regarding service quality, some reviews reflect dissatisfaction related to customer service experiences and warranty issues. Overall, KAY Jewelers maintains a solid reputation in their community.

Operating Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Staff: No specific staff members were identified in the reviews.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 67%
Neutral sentiment: 20%
Negative sentiment: 13%

Best Review: A customer praised the service at KAY Jewelers, highlighting the friendly and knowledgeable staff who provided a welcoming shopping experience while helping them find the perfect piece.

Worst Review: Another reviewer expressed frustration regarding poor customer service and warranty issues, noting multiple problems with repairs and communication when trying to resolve these concerns.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.