Palmer's Jewelry, located at 101 E Sycamore St, Kokomo, IN 46901, is a highly regarded jeweler serving Howard County since 1944. With a focus on engagement ring creation, the store offers a wide selection of exquisite jewelry, expert craftsmanship, and a commitment to customer satisfaction. The staff, led by Mike Freed, is described as friendly and knowledgeable, ensuring a personalized experience while guiding customers toward their perfect engagement ring.
The jewelry store also provides various services, including custom design, jewelry repair, and watch servicing. Customers particularly appreciate the in-house watch repair services available, showcasing a balance between fine jewelry and watchcraft.
Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 12%
Negative: 10%
Palmer's Jewelry has received a substantial number of reviews, totaling around 150. Positive feedback often highlights the friendly customer service and the quality of jewelry, with clients praising the welcoming atmosphere and the craftsmanship of uniquely designed rings. However, some negative experiences have been shared regarding pricing and service timing, indicating that while many customers leave satisfied, a few have faced challenges with specific transactions.
Best Review:
Alyson remarked that Palmer's is the top choice for jewelry in Kokomo, citing the staff's friendliness and the high-quality in-house watch repair they offer, representing a dying art.
Worst Review:
Kristin expressed frustration over a significant fee charged for canceling a ring purchase, feeling that the charges were exorbitant and the service was unsatisfactory, leading to her disappointing experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|----------------------|
| Monday - Thursday: 9 AM – 5:30 PM |
| Friday: 9 AM – 6 PM |
| Saturday: 9 AM – 4 PM |
| Sunday: Closed |
Staff Mentioned:
- Mike Freed
Positivity Score: 84%
Total Customer Feedback Reviewed: 150
Store Phone Number: 7654522505