Gold Mart, located at 46-056 Kamehameha Hwy, Suite 292, Kaneohe, Hawaii 96744, is a family-owned jewelry store specializing in custom Hawaiian jewelry and engagement rings. With over 35 years of experience, the store is well-regarded for its handcrafted designs and an extensive selection of gold, silver, and gemstone pieces. The knowledgeable staff, led by owner Lily Wu-Le and manager Alan Le, provide personalized services to help customers create the perfect engagement ring.

Gold Mart boasts a range of offerings including exquisite wedding bands, pendants, and personalized name necklaces. Customers have praised the quality of the jewelry and the friendly service, highlighting the helpfulness of the staff in guiding them through their purchase decisions.

However, some reviews indicate concerns about pricing. A few customers have emphasized that the store may be pricier than other local options, expressing disappointment with return policies and jewelry durability.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

Highlight Reviews:
Best Review: David highlighted the store's friendly service and expertise, noting how staff helped him select an affordable gift that was well-received by his girlfriend.
Worst Review: Bernard expressed frustration over the store's return policy, indicating he felt misled regarding their exchange-only terms after making a purchase.

Opening Hours:
Monday to Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
Sunday: 10:00 AM - 6:00 PM

Staff Members:
Lily Wu-Le (Owner)
Alan Le (Manager)

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.