Zales Jewelers - Windward Mall in Kaneohe HI

Zales Jewelers, located at 46-056 Kamehameha Hwy, Suite 7, Kaneohe, HI 96744, operates in Honolulu County. With a contact number of (808) 247-8787, this jeweler specializes in creating stunning engagement rings, offering a wide variety of diamond and precious jewelry.

Customer experiences vary, with many praising the attentive and knowledgeable staff. Positive reviews highlight the exceptional service provided during the engagement ring selection process, emphasizing staff members' willingness to assist without pressuring customers. However, some customers have reported negative experiences, citing issues with customer service and communication, particularly concerning ring resizing and repair timelines.

Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 5%
Negative: 40%

Opening Hours:
- Monday to Saturday: 10 AM - 9 PM
- Sunday: 10 AM - 6 PM

Staff mentioned: None specified.

Best Review:
Kenneth praised Zales Jeweler for their outstanding customer service, specifically mentioning how the manager provided superior one-on-one service throughout his engagement ring purchase.

Worst Review:
Marissa expressed frustration with the service at Zales, detailing a negative experience related to ring repairs and rude staff interactions.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.