Gold N Locks is a reputable jewelry store located at 245 N 5th Ave SW, Rome, GA 30165, serving Floyd County. Known for its exceptional engagement ring creation services, Gold N Locks provides customers with a variety of options, including custom designs and quality repairs. They also buy gold, platinum, and silver, and offer services such as watch battery replacements.

The experienced staff prioritizes customer satisfaction and fosters a welcoming atmosphere, often making clients feel like part of the family. Customers often praise the fair pricing for selling scrap gold and the friendly service offered by the owners. This store has garnered a total of 57 reviews, with a rating of 4.5 out of 5, indicating a strong positive reception from the community.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Positive reviews frequently highlight the excellent customer service and the welcoming nature of the staff, showcasing the store's dedication to making every customer feel important. However, there are occasional criticisms, particularly regarding pricing disagreements that some customers have experienced.

Best Review:
Stephen commended the store for its outstanding customer service and fair offers when selling scrap gold, noting that it surpassed other pawn shops in the area.

Worst Review:
Jerry expressed dissatisfaction after undervaluing a high-karat gold necklace, feeling as though he was not offered a fair price despite the market value.

Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: 1:00 PM - 4:00 PM

Staff members: Darlene Young (Owner)

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.