Greene's Jewelers, located at 328 Broad Street in Rome, GA, is a cherished family-owned jewelry store that has been serving the community since 1948. With a history rooted in craftsmanship and customer care, they are well-regarded for their engagement ring creation services, among other jewelry offerings. The team, led by Joyce Greene Manning and other experienced staff members, aims to make each customer feel welcome while providing personalized guidance as they navigate the design process for that special ring.
Customers frequently commend Greene's Jewelers for their attentive service and expertise. Many reviews reflect a strong appreciation for the quality of the jewelry and the thoughtful involvement from staff. However, there are a few mentions of less-than-stellar experiences, highlighting that communication could sometimes falter.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while 15% have shared neutral opinions, and 5% have experienced issues.
Opening Hours:
Monday: Closed
Tuesday: 10:00 AM – 5:30 PM
Wednesday: 10:00 AM – 5:30 PM
Thursday: 10:00 AM – 5:30 PM
Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Best Review: Zach praised the store for its unique and exquisite jewelry, stating that the staff was incredibly helpful in designing a one-of-a-kind engagement ring that exceeded his expectations.
Worst Review: Henry felt that the service was unfriendly and mentioned being treated poorly when he didn't intend to make a high-dollar purchase, which left him disappointed with his visit.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 39
Store Phone Number: 7062917236