Gold Rush, located at 54 Front St, Ketchikan, AK 99901, is a full-service jewelry store that has been serving the community since 1983. With a phone number of (907) 225-8155, they offer a variety of services, including custom-designed engagement rings. Owner Jai is noted for his friendly demeanor and expertise in jewelry design, making the process of creating a unique engagement ring both enjoyable and fulfilling.
The store has a mix of reviews, with a total of 11 online assessments indicating a moderate customer experience.
Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 26%
Negative: 24%
The overall atmosphere indicates a division among customers. Many appreciate the fine selection of jewelry and the quality of service, while others express dissatisfaction regarding customer support and experiences.
Best Review:
Barbara noted the exceptional quality and service she received, highlighting the beautiful craftsmanship of the jewelry she purchased.
Worst Review:
Mike described a negative experience with communication, stating he was ignored after placing a substantial order and had trouble reaching the staff.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Wednesday: 10 am–4 pm
- Thursday: 10 am–4 pm
- Friday: 10 am–4 pm
- Saturday: 10 am–4 pm
- Sunday: 10 am–4 pm
- Monday: 10 am–4 pm
- Tuesday: 10 am–4 pm
Staff Members: Jai (Owner)
Positivity Score: 63%
Total Customer Feedback Reviewed: 11
Store Phone Number: 9072258155