Spectrum Fine Jewelry, located at 330-A Spruce Mill Way in Ketchikan, AK 99901, is known for its extensive services in engagement ring creation and fine jewelry. The store, which operates in Ketchikan County, offers a variety of high-end designer and custom pieces, highlighting their expertise in GIA certified rare and exotic gemstones. With a contact number of (888) 246-4436, they provide personalized service and a unique shopping experience.
Customer reviews reflect a mixed atmosphere regarding their experience. With a total of 36 reviews across various platforms, the sentiment can be described as follows:
Overall Sentiment from Online Customer Reviews:
- Positive: 50%
- Neutral: 30%
- Negative: 20%
Positive feedback often praises the professional staff and the quality of their jewelry selections. However, some customers have expressed dissatisfaction with customer service responsiveness post-purchase.
Best Review:
Dria highlighted the friendliness of the staff and thanked the manager for their assistance, indicating an overall positive shopping experience.
Worst Review:
Joe noted concerns regarding customer service, specifically mentioning a lack of communication after leaving the store.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Opens soon: 7 AM
**Staff Members Mentioned:**
- Meeta (Manager)
Positivity Score: 65%
Total Customer Feedback Reviewed: 2
Store Phone Number: 7604345070