Julie's Fine Jewelry & Gifts, located at 224 Front St, Ketchikan, AK 99901, is a prominent jeweler known for its exquisite jewelry, particularly engagement ring creation. This family-owned store has been serving the Ketchikan community since 1993 and is open year-round, providing a welcoming environment and dedicated customer service. The staff, including the jeweler Jay Ellis, is noted for their friendly approach and willingness to assist customers in finding the perfect piece for any occasion.
The jewelry store has garnered 44 reviews, reflecting a mix of sentiments. Many customers praise the store's unique selection of local, high-quality items and the knowledgeable staff who can share stories about the artisans behind the products. However, some reviews suggest experiences of miscommunication regarding prices and sales tactics that left customers feeling dissatisfied.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%
Operating Hours:
- Monday to Saturday: 7 am – 5:30 pm
- Sunday: 7 am – 5:30 pm
Best Review:
A customer named Bruce commended Julie's for creating a stunning custom ring at a discounted price after previously communicating with the jeweler.
Worst Review:
Mark described his frustration with a watch purchase, feeling misled about its features and facing unresponsiveness from the owner following the sale.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 44
Store Phone Number: 9072209900