Monarch Jewels, located at 38 Front St, Ketchikan, AK 99901, is a prominent jeweler in Ketchikan, Alaska, specializing in creating exquisite engagement rings and fine jewelry. Known for exceptional service, the store is co-owned by Vinay Khemani and Sapna, who both bring a wealth of experience and passion to the jewelry industry. They are recognized for their warmth and dedication, creating a familial atmosphere that enhances the customer experience.

The store operates within a vibrant community, attracting both locals and tourists alike. It offers a comprehensive selection of diamonds, gold, and rare gemstones, along with custom design services for engagement rings, ensuring that each client's vision is brought to life with meticulous craftsmanship.

While Monarch Jewels boasts a substantial number of reviews—58 on Google alone—feedback reflects mixed sentiments. The store has received numerous accolades for its knowledgeable staff and beautiful selection, with customers often praising the high-quality offerings and personalized service. However, some customers have expressed dissatisfaction, particularly regarding issues with product quality and customer support, highlighting instances of poor experiences and high-pressure sales tactics.

Overall Sentiment from Online Customer Reviews:
- Positive: 63%
- Neutral: 10%
- Negative: 27%

**Best Review:** Kunal praised the staff and their extensive collection, expressing a deep appreciation for the quality and service he experienced while selecting a diamond.

**Worst Review:** Courtney mentioned her frustration with the quality of the Omega necklace she purchased, which broke shortly after buying it, leading her to label the store a scam.

Operating Hours:
- Monday: 9:30 AM – 6:00 PM
- Tuesday: 9:30 AM – 6:00 PM
- Wednesday: 9:30 AM – 6:00 PM
- Thursday: 9:30 AM – 6:00 PM
- Friday: 9:30 AM – 6:00 PM
- Saturday: 9:30 AM – 6:00 PM
- Sunday: 9:00 AM – 5:00 PM

Staff Members:
- Vinay Khemani
- Sapna

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.