Gold Star Jewelers, located at 1615 E Empire St, Bloomington, IL, is a charming jewelry store that's become a local favorite for those in search of engagement rings and other fine jewelry. Situated in McLean County, this store is known for its personalized service and skilled craftsmanship. The team, led by Bobby, offers a range of services, including custom ring design, jewelry repairs, and watch battery replacements, all with a friendly and welcoming approach.

Customers often rave about the store's attentive staff, who take the time to understand each client's unique vision for their engagement ring. Many reviews highlight the exceptional quality of their work, especially in creating beautiful, custom pieces. While the overall sentiment is positive, a few customers have noted occasional issues with service speed.

Customer Sentiment: Approximately 70% of customers are highly satisfied, while around 20% have shared neutral feedback, and 10% have faced some challenges.

Opening Hours:

Monday to Friday: 11:00 AM – 6:30 PM
Saturday: 11:00 AM – 6:30 PM
Sunday: 12:00 PM – 5:00 PM

Best Review: Nick appreciated the long-standing reputation of the store and praised the friendly nature of the staff, emphasizing their willingness to help with any request.

Worst Review: Peg voiced her concerns about a watch battery replacement that didn’t perform as expected, feeling that the response from staff could have been more proactive in resolving the issue.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.