Zales Jewelers, located in Eastland Mall, Bloomington, IL, operates in McLean County, offering a substantial range of services, particularly in engagement ring creation. With a reputation for providing quality diamonds and jewelry, the staff is known for assisting customers with their specific needs when creating custom engagement rings. However, feedback shows a mixed sentiment from previous customers regarding the store’s service.

The business is addressed at 1615 E Empire St, Bloomington, IL 61701, and reachable at (309) 661-1088. Currently, the store is permanently closed, leading to a significant concern among patrons regarding future engagement ring options from this location.

Overall Sentiment from Online Customer Reviews:
The atmosphere surrounding Zales Jewels is predominantly negative based on the collected reviews, with approximately 20% positive sentiment, 10% neutral, and 70% negative feedback.

Best Review:
Lawrence noted that Zales provided excellent customer service while he searched for an engagement ring. He appreciated the thoughtful guidance from the staff without any pressure, eventually finding a ring that fit his girlfriend’s unique style.

Worst Review:
Cindy expressed significant frustration regarding delays in receiving her wedding band, stating that it took over three weeks while the online status incorrectly indicated it was “in stock.”

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|-----------------------|
| OPEN UNTIL 8:00 P.M. |

Staff members mentioned were not specified in the reviews provided.