Wm. MarKen Jewelers, located at 713 IAA Dr., Bloomington, IL 61701, is a respected jeweler with over 60 years of combined experience specializing in engagement ring creation and exceptional customer service. The team comprises skilled professionals, including Bill Lyddon, a Certified Gemologist, and Ken Criser, a Registered Jeweler, ensuring top-notch expertise when helping customers select the perfect ring. They offer a wide array of jewelry services, including custom design, appraisals, repairs, and jewelry cleaning. Regular business hours are Monday through Friday from 9:30 AM to 6:00 PM, Saturday from 9:30 AM to 5:00 PM, and they are closed on Sundays.

Reviews indicate a mix of sentiments towards Wm. MarKen Jewelers. The store has received 7 reviews, with a positive response primarily concerning customer service, the quality of jewelry, and satisfaction with repairs. However, there are also negative comments regarding significant discrepancies in diamond sizing, leading to concerns about potential fraud.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 10%
Negative: 20%

Best Review: A customer praised the substantial variety of collections available and commended the friendly service, noting their needs were met quickly and efficiently during a watch battery replacement.

Worst Review: One reviewer expressed dissatisfaction after discovering a discrepancy in their diamond’s weight, leading to feelings of mistrust regarding the store's integrity despite the staff's attempts to rectify the issue.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Store Hours:
- Monday: 9:30 AM - 6:00 PM
- Tuesday: 9:30 AM - 6:00 PM
- Wednesday: 9:30 AM - 6:00 PM
- Thursday: 9:30 AM - 6:00 PM
- Friday: 9:30 AM - 6:00 PM
- Saturday: 9:30 AM - 5:00 PM
- Sunday: Closed

Staff:
- Bill Lyddon
- Ken Criser
- Mark Meins