Gold Valley, located at 2134 Montebello Town Center #K-2, Montebello, CA 90640, offers a range of jewelry services, with a particular focus on engagement ring creation. The shop is known for its jewelry selection and customer service, though recent reviews present a mixed perspective. Operating hours are Monday to Saturday from 10 AM to 9 PM and closed on Sundays. For inquiries, the store can be reached at (562) 743-3036.

Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews is predominantly negative, scoring approximately 13% positive, 0% neutral, and 87% negative. Customers have expressed dissatisfaction regarding the service and quality of products, with some reporting distressing experiences related to trust and transparency.

Best Review:
A customer highlighted their appreciation for the staff's willingness to answer questions and assist with the design of custom engagement rings, noting a satisfactory experience with the selection process.

Worst Review:
One reviewer detailed a troubling incident where they felt deceived after receiving a different chain than what was originally left for repair. This experience led to feelings of betrayal and frustration with the service.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|---------------------|
| Monday to Saturday: 10 AM - 9 PM |
| Sunday: Closed |

Staff members mentioned in reviews include the front desk representative, though specific names are not available.