Goldex Fine Jewelry, located at 2445 W Whittier Blvd, Ste 201, Montebello, CA, is a beloved family-owned jewelry store that has been serving the community since 1979. Known for its warm and friendly atmosphere, Goldex specializes in custom engagement ring creation, alongside a wide range of jewelry sales and repair services. The store thrives on personal connections, with owner Lydia Minasian and her dedicated staff taking pride in listening to customers' needs and bringing their visions to life.

In addition to engagement rings, Goldex offers personalized services, including custom designs, jewelry repairs, and even educational support on selecting the perfect piece. Customers appreciate the attentive service and the familial bonds fostered over the years, contributing to an experience that feels more like a visit with friends than a simple shopping trip. While most feedback highlights exceptional service, there have been some reports of service inconsistencies during busy times, but these instances seem to be exceptions rather than the norm.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 15% express neutral feelings, and 5% report issues mainly related to service delays.

Opening Hours:
Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Best Review: Leesa praised Goldex for their exceptional service and welcoming environment, noting the quick turnaround on jewelry repairs and the variety of appealing jewelry options.

Worst Review: Armando had a frustrating experience, feeling that the staff was unresponsive to his needs when he sought immediate watch repair assistance, which left him disappointed.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.