HomeStore LocatorCAMontebelloZales Jewelers - Montebello Town Center
77.5% Score | Zales Jewelers - Montebello Town Center Montebello CA

Zales Jewelers, located at 2079 Montebello Town Center, Suite 1, Montebello, CA 90640, operates in Los Angeles County and specializes in engagement ring creation and comprehensive jewelry services. With a phone number of (323) 721-5901, this store is well known for its selection of fine jewelry, including custom engagement rings, wedding bands, and a variety of precious gemstones.

Customer reviews indicate a mixed experience, covering a total of 86 reviews. Positive feedback highlights the exceptional customer service, particularly from staff members like Sandy and Andrew, who are noted for their attentiveness and ability to help customers find the perfect piece on a budget. Many customers express satisfaction with their engagement ring purchases and commend the knowledgeable staff for their guidance through the process.

However, negative reviews point to issues with product quality and customer service, with some customers voicing frustrations over experiences involving jewelry repairs and product durability.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

Best Review: A customer named Andrew praised the staff for their friendliness and knowledge, emphasizing satisfaction with finding the ideal engagement ring.

Worst Review: Kenya expressed dissatisfaction with the quality of jewelry, stating it broke shortly after purchase and criticized the customer service as unhelpful, noting a poor experience overall.

| Operating Hours |
|---------------------|
| Monday: 10:00 AM - 9:00 PM |
| Tuesday: 10:00 AM - 9:00 PM |
| Wednesday: 10:00 AM - 9:00 PM |
| Thursday: 10:00 AM - 9:00 PM |
| Friday: 10:00 AM - 9:00 PM |
| Saturday: 10:00 AM - 9:00 PM |
| Sunday: 11:00 AM - 7:00 PM |

**Staff Members Mentioned:** Sandy, Andrew

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*

Positivity Score: 77.5%
Total Customer Feedback Reviewed: 111

We strive to provide a balanced perspective to help buyers make informed decisions. This review and rating are based on public data, customer feedback, and expert analysis. Willyou.net is not affiliated with the jeweler mentioned. Please verify details with the retailer before purchasing.
Read our full review of all Zales Jewelers locations here
Zales Jewelers - Montebello Town Center
Zales Jewelers - Montebello Town Center
77.5%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
Google
Map data ©2024
Map data ©2024
Zales Jewelers - Montebello Town Center

Design Your Ring with Jeweler AI

The smart, stress-free path to creating an engagement ring that’s uniquely yours

START NOW