Golden Sails Jewelers, located at 6950 22nd Ave N, Saint Petersburg, FL 33710, is a family-owned jewelry store operating in Pinellas County. Known for their exceptional engagement ring creation services, they offer a wide range of stunning designs and custom jewelry options. The store has built a reputation for outstanding customer service, providing an inviting atmosphere where clients feel welcomed and valued. Ryan and Suzanne Larrison, the owners, focus on delivering personalized assistance throughout the ring design process, ensuring each piece reflects the unique desires of the customer.
Customer reviews indicate a mix of positive and negative sentiments, reflecting the store’s varied service experiences. With 412 reviews tallied, the overall sentiment from online customer reviews is as follows:
- Positive: 78%
- Neutral: 12%
- Negative: 10%
Some customers praised the quality of engagement rings and the attentive service provided, while others expressed dissatisfaction with repair quality and customer service in particular instances.
Best Review: Jeannie noted the excellent service and quality of jewelry at Golden Sails, emphasizing her satisfaction with the friendly staff who assisted her in choosing a birthday necklace and handling different repairs.
Worst Review: Jessica highlighted a negative experience where her jewelry repair took an excessively long time, expressing disappointment in the lack of communication and customer service during her interaction with the store.
Hours of Operation:
- Tuesday - Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday & Monday: Closed
Staff Members:
- Ryan Larrison
- Suzanne Larrison
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 84%
Total Customer Feedback Reviewed: 412
Store Phone Number: 7273811414