Zales Jewelers, located at 6901 22 Nd Avenue N, Ste. 208 A, Saint Petersburg, FL 33710-3943, operates in Pinellas County. This store is well-regarded for its engagement ring creation and exceptional customer service. The team is known for their helpfulness, with staff members like Diane and Melanie frequently mentioned in positive customer reviews for their attentive service and expertise in selecting the perfect engagement ring.

Operating hours for Zales Jewelers are as follows:
| Day | Hours |
|--------------|---------------------|
| Thursday | 11:00 AM - 8:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 11:00 AM - 8:00 PM |
| Tuesday | 11:00 AM - 8:00 PM |
| Wednesday | 11:00 AM - 8:00 PM |

Overall Sentiment from Online Customer Reviews:
The store has received a mix of positive and negative feedback. Positive sentiments are focused on the friendly and knowledgeable staff, providing excellent support in crafting customized engagement rings. However, some customers have reported issues with customer service, particularly regarding order fulfillment and communication. Overall, the sentiment breakdown is approximately 70% positive, 20% neutral, and 10% negative.

Best Review:
Jeremy highlighted the unmatched customer service he received, particularly from Diane and Melanie, during his search for an engagement ring, noting their patience and assistance throughout the process.

Worst Review:
Genevieve faced significant challenges when exchanging a gift. She described experiencing communication issues with Diane and receiving inconsistent information about her order's shipping arrangements, leading to frustration and wasted time on the phone.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff members mentioned: Diane, Melanie.