Hess Fine Art Jewelry in Saint Petersburg FL

Old Northeast Jewelers, located at 1131 4th St N, Saint Petersburg, FL 33701, has built a reputation for its engagement ring creation services among local customers in Pinellas County. The team, including knowledgeable staff members, has garnered substantial positive feedback for their attentive service and ability to help customers find the perfect engagement rings. Visitors often commend the staff for being friendly and accommodating, making the process of selecting an engagement ring a memorable experience.

However, some negative reviews indicate that certain customers felt their service was lacking in warmth and attentiveness during their interactions. A notable point of contention is the inconsistency in communication and responsiveness from the staff, which has frustrated a portion of their clientele.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 25%
Negative: 10%

Opening Hours:
- Mon: 10:00 AM - 5:00 PM
- Tue: 10:00 AM - 5:00 PM
- Wed: 10:00 AM - 5:00 PM
- Thu: 10:00 AM - 5:00 PM
- Fri: 10:00 AM - 5:00 PM
- Sat: 10:00 AM - 3:00 PM
- Sun: Closed

Staff members noted in reviews include Jeffrey Hess and Katrina Hess.

Best Review: A customer praised Old Northeast Jewelers for their exceptional customer service, specifically highlighting the helpfulness of the staff in creating custom pieces and repairing sentimental items. The customer was delighted with the engagement ring made from their grandmother's jewelry.

Worst Review: One reviewer expressed disappointment over poor communication during a repair job, stating that they felt neglected and found the staff unhelpful during their visit. This customer left feeling unsatisfied and unappreciated.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.