Goldland Jewelers, located at 470 NY-211, Middletown, NY 10940, is a family-owned jewelry store that has been serving the community for decades. Known for their expertise in engagement ring creation, this establishment offers a robust selection of customizable options to create unique and personal pieces for clients looking to celebrate special moments. The store’s owner, Danny, and his staff are praised for their professionalism, skill, and attentive service, ensuring that each client receives dedicated assistance in crafting their ideal engagement ring.

The store operates in Orange County and provides a range of services including jewelry repairs, resizing, and watch repairs. Customers have appreciated the friendly atmosphere and the quality of craftsmanship, highlighting the personalized attention they receive during the design process.

However, reviews indicate some inconsistency in customer service experiences. While many customers commend the store for its skilled ring design and helpful staff, a few reports note indifference and unsatisfactory experiences with customer service, particularly concerning communication.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 25%
Negative: 15%

Best Review: Lydia praised Goldland Jewelers for their helpful and friendly staff, appreciating the quality of the jewelry and the selection available.

Worst Review: Sarah expressed dissatisfaction regarding undisclosed treatments applied to her engagement ring, leading to disappointment in its value and a lack of transparency.

**Hours of Operation:**
- Monday to Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:30 PM
- Sunday: Closed

* For this overview, customer feedback were viewed on Yelp, Google, and Facebook.