Located in the Galleria at Crystal Run, Sweet Feelings Jewelers in Middletown, NY, is known for its dedication to engagement ring creation and exceptional customer service. With 34 reviews analyzed, this family-owned store, celebrating 25 years in business, offers a range of services including custom jewelry design, repair, and a selection of diamond engagement rings. The knowledgeable and friendly staff, including owners Kiran and Dilip, have garnered praise for their attention to detail and personalized approach, making them the "local family jeweler" that many trust.

However, not all reviews portray a positive experience. Some customers have reported issues with customer service, stating delays and dissatisfaction with repairs. Despite this, the overall sentiment from online customer reviews is predominantly positive.

Overall Sentiment from Online Customer Reviews:
- Positive: 76%
- Neutral: 15%
- Negative: 9%

Best Review: A customer praised the staff's ability to listen and meet their jewelry needs, highlighting the great selection and personal service received over many years.

Worst Review: A reviewer expressed disappointment with the service, describing a dirty environment and unwelcoming staff, suggesting a lack of professionalism.

Location: 1 N Galleria Dr Ste 147, Middletown, NY 10941
Phone: (845) 695-1433

Opening Hours:
- Monday: 11 am–7 pm
- Tuesday: 11 am–7 pm
- Wednesday: 11 am–7 pm
- Thursday: 11 am–7 pm
- Friday: 11 am–7 pm
- Saturday: 11 am–7 pm
- Sunday: 12 pm–6 pm

Staff Members: Kiran, Dilip

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.