Great American Jewelers, located at 2150 Northwoods Blvd, North Charleston, SC, is a noteworthy destination for those in search of engagement rings and jewelry services. Situated in the bustling Northwoods Mall, this store has garnered a mixed bag of reviews from customers, reflecting both superb craftsmanship and notable customer service challenges.
The shop is known for its commitment to quality and variety, offering a range of jewelry pieces to suit different tastes and budgets. Staffed by experienced jewelers, many customers have appreciated the attention and expertise provided during the ring design process. However, some reviews hint at inconsistent customer service experiences, suggesting that while many enjoy a seamless and welcoming interaction, others have faced issues that left them feeling dissatisfied.
Customer Sentiment: Approximately 70% of reviews express positive feedback, while around 20% share neutral opinions, and 10% report negative experiences.
Opening Hours:
- Monday to Saturday: 10:00 AM – 9:00 PM
- Sunday: 12:00 PM – 6:00 PM
Best Review: Mary praised the honesty and dedication of the staff, mentioning that Norman took the time to understand her needs, making her feel valued as a customer.
Worst Review: Makenzie experienced frustration with the customer service after purchasing an anklet that broke shortly after, stating that she felt it was unfair to be charged for repairs.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.