Barry's Jewelers, located at 7650 Northwoods Blvd, Ste E, North Charleston, SC 29406, operates in Charleston County and specializes in fine jewelry and engagement ring creation. Known for its on-site repair facility, Barry's offers exceptional custom design services that cater to unique requests for engagement rings. The attentive staff, led by owner Barry, has earned a reputation for quality service and craftsmanship, with many customers highlighting the accommodating approach and personalized assistance received during their ring selection process.
However, experiences have varied, as some customers reported negative interactions, citing issues with customer service and repair quality. For instance, concerns were raised about the integrity of repairs and the handling of items, which left several patrons dissatisfied. Despite this, the overall atmosphere seems to reflect a genuine commitment to customer satisfaction, with a number of positive reviews praising the staff's friendliness and the quality of the jewelry.
Overall Sentiment from Online Customer Reviews:
Positive: 63%
Neutral: 22%
Negative: 15%
Highlights from reviews showcase the strengths and weaknesses of Barry's Jewelers.
Best Review: Jennifer commended the excellent service during the creation of her engagement ring, noting how Barry and his team quickly resized her ring while providing attentive assistance.
Worst Review: Erin expressed dissatisfaction with the service after her watch was returned with a crack and further damage, indicating a lack of effective communication regarding her repairs.
Operating Hours:
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
Staff Members:
- Barry
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 74%
Total Customer Feedback Reviewed: 206
Store Phone Number: 8435693400