Grillo & Co. is a well-regarded family-owned jewelry store located at 17 Allegheny Ave, Towson, MD 21204, specializing in custom engagement ring creation and various jewelry services. With a dedicated approach, the owner, Phil Grillo, has over 30 years of experience in the jewelry industry. The store has garnered a strong reputation for its excellent customer service, reflected in its 18 reviews, maintaining an impressive rating of 4.8 out of 5.

Grillo & Co. offers a variety of services, including custom engagement rings, jewelry repairs, and appraisals. Customers appreciate the warm and welcoming atmosphere, making it an ideal place for individuals seeking personalized assistance in creating unique engagement rings. Positive feedback consistently highlights the knowledgeable staff, particularly Phil, for making the design process enjoyable and efficient. Clients frequently mention feeling valued and well-cared for during their visits.

Despite the overwhelmingly positive sentiment, there were occasional mentions of less-than-ideal customer interactions, though these instances appear to be in the minority compared to the overall praise.

Overall Sentiment from Online Customer Reviews:
Positive: 92%
Neutral: 8%
Negative: 0%

| Operating Hours |
|-------------------------|
| Tuesday - Friday: 10 AM - 5 PM |
| Saturday: 10 AM - 2 PM |
| Additional hours by appointment |

Staff:
Phil Grillo

Best Review:
Emily noted the inviting atmosphere and praised the easy process of designing her engagement ring, emphasizing the stunning outcome and the exceptional care provided by Phil.

Worst Review:
No negative reviews were noted that fit the criteria.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.