Haniken Jewelers, located at 1 Woodbridge Center Dr, Woodbridge, NJ 07095, is a family-owned jewelry store known for its exceptional services, particularly in engagement ring creation and custom jewelry design. The store operates within Woodbridge Township and is noted for its extensive selection of certified diamonds, wedding bands, and fine watches, including luxury brands like Rolex and Breitling. Customers have praised the knowledgeable staff, which includes owners Mike and Brian, who are recognized for their friendly and helpful demeanor.
Operating hours are as follows:
- Monday: Closed
- Tuesday: 10:00 AM – 7:00 PM
- Wednesday: 10:00 AM – 7:00 PM
- Thursday: 10:00 AM – 7:00 PM
- Friday: 10:00 AM – 5:30 PM
- Saturday: 10:00 AM – 5:30 PM
- Sunday: 12:00 PM – 4:30 PM
Positive reviews highlight the high-quality service and craftsmanship, with many customers expressing satisfaction with their engagement rings and the personalized attention they receive. However, some negative feedback has been noted regarding particularly challenging experiences with watch repairs, though these incidents appear to be isolated.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
Highlight Reviews:
Best Review: A customer named Dimitri commended Haniken Jewelers for their friendly and patient approach during the purchase of an engagement ring, specifically highlighting Brian's helpfulness and the excellent pricing.
Worst Review: Rob shared a negative experience pertaining to a watch repair, expressing dissatisfaction with the service received and the initial treatment during the situation.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Members Mentioned:
- Mike
- Brian
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 88