Kay Jewelers in Woodbridge, NJ, located at 243 Woodbridge Center Dr, is renowned for its extensive engagement ring collection and a focus on exceptional customer service. The store excels in various jewelry services, including engagement ring creation, repair, custom orders, and diamond upgrades, making it a go-to destination for couples looking for the perfect symbol of their love.

Operating in Middlesex County, the store's attentive staff, including well-reviewed associates like Jeremy and Chris, have received accolades for their knowledge and personalized assistance, ensuring clients feel welcomed and well-informed during their shopping experience. However, some customers have reported issues with customer service, citing instances of inconsistency and dissatisfaction with product quality. Reviews highlight a mixture of positive and negative experiences, offering a well-rounded perspective on the store's operations.

Operating Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

Best Review: A customer praised the staff at Kay Jewelers for their exceptional service and knowledge, especially highlighting Jeremy's helpfulness and welcoming attitude during the engagement ring selection process.

Worst Review: A reviewer expressed disappointment in the quality of the products and management practices, mentioning frustrating experiences with customer service that led them to consider other jewelry stores.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff Members Mentioned: Jeremy, Chris.