Ocean of Diamonds, located at 1 Woodbridge Center Dr, Woodbridge, NJ, is a well-regarded jeweler specializing in custom-made engagement rings and fine jewelry. With a phone number of (732) 855-9353, this family-owned establishment offers a welcoming atmosphere and extensive selection of high-quality diamond jewelry. Known for their exceptional customer service, the staff, including Sal and Jasmine Mardo, are praised for their expertise and personalized approach to helping clients find the perfect engagement ring.
The store operates in Middlesex County and is open during the following hours:
| Day | Hours |
|-----------|------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 7:00 PM |
| Wednesday | 10:00 AM - 7:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | 12:00 PM - 4:30 PM |
Overall customer sentiment is overwhelmingly positive, with approximately 85% of reviews highlighting satisfaction with the quality of jewelry, expertise of staff, and the personal touch in service. Conversely, around 15% of reviews express dissatisfaction, primarily related to service issues or unmet expectations.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 15%
Best Review:
Franco praised Ocean of Diamonds for their vast selection of quality stones and remarked on their excellent service, which exceeded his expectations.
Worst Review:
A customer named Patty expressed disappointment with her engagement ring order due to errors in customization, leading to a cascade of issues that ultimately left her dissatisfied with the service received.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 41