Harris Jewelry, located at 2100 S W S Young Dr, Ste 1272, Killeen, TX 76543, specializes in engagement ring creation and other jewelry services. The store has received a total of 68 customer reviews, with a mix of sentiments expressed. The establishment is known for its friendly staff, who are praised for their helpfulness and customer service, particularly when assisting customers in selecting engagement rings. Customers have appreciated the fair pricing and the assistance provided in helping military customers build their credit.
However, the store has also faced criticism. Some reviews highlight issues with the quality of the jewelry and concerns about pricing versus value. A few customers have expressed dissatisfaction with the overall experience, citing high prices for subpar products.
Operating in Bell County, this jeweler’s services extend beyond engagement rings, including jewelry repairs and custom designs. The team is known for their focus on customer satisfaction, with specific staff members, including Sha and Riana, receiving positive mentions for their attentiveness and professionalism.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
Best Review:
Ashley commended the friendly staff and high-quality jewelry at fair prices, highlighting a positive customer experience.
Worst Review:
Rachel noted unprofessional behavior among staff members and expressed disappointment in the customer service, suggesting management considerations for improvement.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
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Staff members mentioned include Sha and Riana.
Positivity Score: 75%
Total Customer Feedback Reviewed: 68
Store Phone Number: 2546902400