Wilson Jewelers Redlands CA

Wilson Jewelers, located at 20 E State St in Redlands, CA, has been a staple in the community for many years, known for its expertise in engagement ring creation and customer-centered service. The shop operates in San Bernardino County and has accumulated positive remarks for its attentive staff and quality craftsmanship.

Led by Kevin, the team is often praised for their friendly demeanor and willingness to help customers find the perfect ring. Many reviews emphasize the thoroughness with which the staff approaches engagement ring designs, ensuring each piece is tailored to meet the customer’s vision. Customers appreciate the thoughtful service, often noting how Kevin and his team listen closely and provide valuable advice during the selection and customization process. However, some patrons have mentioned slight delays in the receiving and resizing process, indicating a need for improved communication.

Customer Sentiment: Approximately 80% of customers have expressed great satisfaction, while 10% felt indifferent and another 10% reported issues.

Opening Hours:
- Monday to Friday: 9:30 AM – 5:30 PM
- Saturday: 9:30 AM – 4:30 PM
- Sunday: Closed

Best Review: Rebecca commended the staff for their kindness and noted how they went above and beyond by resizing rings for free, showcasing exceptional customer service.

Worst Review: Deena had a disappointing experience with repairs, mentioning that the quality of work did not meet her expectations, leading to frustration with the overall process.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.