Redlands Jewelers, located at 1 N 5th St, Redlands, California, is celebrated for its exceptional engagement ring creation services. The store has garnered a positive reputation for its knowledgeable staff, including Brian Ahlers, who are dedicated to helping customers find the perfect ring for their significant moments. This family-owned jewelry store has been a staple in San Bernardino County since 1971, offering not only exquisite engagement rings but also custom jewelry design, expert repairs, and watch services.
With a collection of 365 reviews, customers predominantly express satisfaction with the quality of the jewelry and the personalized service they receive. Many appreciate the friendly atmosphere and the willingness of the staff to educate them about their options. Nevertheless, a few reviews highlight issues with communication and service delays, particularly regarding watch repairs and the completion time for specific jewelry tasks.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Best Review:** A customer notably praised Brian for working diligently to create their dream engagement ring, highlighting his patience and expertise, which made for a stress-free selection process.
**Worst Review:** Conversely, another customer reported frustration with watch repair timelines, citing repeated communication issues and an unresolved repair outcome after multiple visits.
**Opening Hours:**
Monday: Closed
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.