Helzberg Diamonds, located at 1600 Miller Trunk Hwy, Suite 207, Duluth, MN 55811, phone number (218) 727-8391, is a notable destination for engagement ring creation and jewelry shopping within St. Louis County. This retail chain offers a wide array of diamond jewelry, including customizable engagement rings tailored to individual preferences. Helzberg Diamonds is known for its knowledgeable staff, such as Naheed, who provide personalized consultations and insights for prospective buyers.

However, customers have expressed mixed feelings about their experiences. Positive feedback highlights the store's attentive service, particularly in assisting with custom ring options and the overall selection of high-quality diamonds. Many reviewers appreciated the guidance provided throughout the buying process.

Conversely, negative reviews mention issues related to customer service and communication, particularly around order fulfillment and return policies. Some customers reported dissatisfaction with the handling of their transactions, indicating a disconnect between promised timelines and actual service delivery.

Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 25%
Negative: 30%

Best Review: A customer praised Helzberg Diamonds for their outstanding selection and the thorough assistance provided by Naheed, highlighting her knowledge and genuine care throughout the ring selection process.

Worst Review: One customer expressed disappointment with the service they received regarding a promised delivery date that was repeatedly missed, which resulted in frustration over communication lapses.

| Opening Hours |
|---------------------|
| Wednesday 10:00 AM - 08:00 PM |
| Thursday 10:00 AM - 08:00 PM |
| Friday 10:00 AM - 08:00 PM |
| Saturday 10:00 AM - 08:00 PM |
| Sunday 11:00 AM - 06:00 PM |
| Monday 10:00 AM - 08:00 PM |
| Tuesday 10:00 AM - 08:00 PM |

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.