Helzberg Diamonds, located at 3320 Silas Creek Parkway, Space CL-340, Winston-Salem, NC 27103, specializes in creating exquisite engagement rings and offers a wide range of high-quality jewelry. With a focus on personalized service, this jeweler provides consultations for customizing engagement rings to suit individual tastes. The staff is noted for their professionalism and expertise, particularly in the engagement ring segment, allowing customers to explore various diamond options and styles.

The store has received mixed reviews, with a total of 150 reviews recorded. Customers have often praised the excellent service and knowledgeable staff who create a welcoming atmosphere. However, some customers have expressed dissatisfaction with pushy sales tactics and challenges encountered during repairs or returns.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

Best Review:
A customer noted that the staff is incredibly helpful, providing detailed information about different diamonds and ensuring a comfortable shopping experience without pressure to purchase.

Worst Review:
One customer experienced significant frustration over a ring repair, describing the service as unhelpful and the management as rude, leading them to recommend avoiding this location.

**Opening Hours:**
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 8:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 8:00 PM

Staff: Various associates mentioned, including Rita and Miranda.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.