Helzberg Diamonds, located at 9015 Queens Blvd, Space 2081, Elmhurst, NY 11373, specializes in creating exquisite engagement rings and providing a range of jewelry services. The store boasts a selection of ethically sourced diamonds and offers custom design options that cater to individual tastes. The staff is noted for their approachable demeanor and knowledgeable guidance in ring selection, ensuring that customers feel supported throughout the buying process.
However, customer experiences vary. Some reviews highlight the store's beautiful selection and attentive service, while others express dissatisfaction with their purchasing experience, mentioning issues with communication and satisfaction regarding product quality. This has led to mixed sentiments overall.
Overall Sentiment from Online Customer Reviews:
The reviews indicate a divided response with approximately 40% positive, 20% neutral, and 40% negative sentiment.
**Opening Hours:**
- Monday: 10:00 AM - 9:30 PM
- Tuesday: 10:00 AM - 9:30 PM
- Wednesday: 10:00 AM - 9:30 PM
- Thursday: 10:00 AM - 9:30 PM
- Friday: 10:00 AM - 9:30 PM
- Saturday: 10:00 AM - 9:30 PM
- Sunday: 11:00 AM - 8:00 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Best Review: A customer praised the store for its exceptional collection of engagement rings and the helpfulness of the staff in guiding them through the selection process. They highlighted the positive experience as memorable.
Worst Review: Another customer mentioned frustrations with the service, expressing disappointment about communication issues and feeling that their concerns were not adequately addressed during their visit.
Positivity Score: 50%
Total Customer Feedback Reviewed: 2
Store Phone Number: 7187602100