HBG Jeweler & Gifts, located in Harrisburg Mall at 3501 Paxton St, Harrisburg, PA 17111, is a jeweler known for its engagement ring creation and attentive customer service. With a phone contact of +1 717-558-0066, this store has garnered a total of 11 reviews, revealing a mixture of positive and negative sentiments from customers.
The store is recognized for its friendly approach and reasonable pricing, particularly by staff members who have been serving the community for years. Reviewers have praised the expertise and honesty of the owner, Tony, noting his willingness to work with customers on prices and provide personalized service in the creation of engagement rings.
However, there are some less favorable experiences, with customers reporting dissatisfaction regarding repairs and service quality, highlighting a lack of attention to detail in specific instances.
Overall Sentiment from Online Customer Reviews:
Positive: 63%
Neutral: 18%
Negative: 19%
Highlight Reviews:
Best Review: A customer commended HBG Jeweler & Gifts for providing exceptional service over many years, describing it as the best jewelry store in the area and praising the staff for their dedication.
Worst Review: One reviewer expressed disappointment with the repair service, noting that the store caused irreversible damage to their piece, reflecting a lack of attention to detail during the service.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Operating Hours:
- Monday to Saturday: 10 AM - 9 PM
- Sunday: 12 PM - 6 PM
Staff Member:
- Tony (owner)
Positivity Score: 72%
Total Customer Feedback Reviewed: 11