Hur Jewelers, located at 1170 S State St, Orem, UT 84097, is a distinguished jewelry store renowned for its exceptional engagement ring creation and personalized service. Known for its family-owned atmosphere, the store fosters a warm and inviting environment where customers feel more like family than mere clients. The owner, Dave Hur, is celebrated for his expertise in the field and for providing honest, straightforward advice without the pressure often found in larger chain jewelry stores.

With over 159 reviews, the majority reflect positive experiences, highlighting the store's commitment to quality and customer satisfaction. Clients frequently praise Dave’s craftsmanship and the ability to design custom engagement rings, as well as his dedication to making necessary repairs and cleaning jewelry at no charge. However, there have been a few negative reviews concerning service issues, particularly regarding repairs that did not meet expectations and perceived lack of follow-up.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

The positive sentiment is reflected in the feedback, with many customers expressing their delight in the craftsmanship and customer care they received.

Best Review: Christine commended Hur Jewelers for its commitment to quality work and outstanding service, noting the exceptional care taken to reinforce and clean her engagement ring, making it look brand new.

Worst Review: Connor expressed frustration regarding a repair experience where a watch band was damaged, claiming that the follow-up service was unsatisfactory and felt undervalued as a customer.

Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff:
- Dave Hur

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.