Jared Galleria of Jewelry, located at 531 East University Parkway, Orem, UT 84097, operates in Utah County and specializes in creating bespoke engagement rings alongside a variety of other jewelry pieces. The staff is known for their support in guiding customers through the engagement ring selection process, offering personalized services that include custom design, on-site repair, engraving, and ring resizing with quick turnarounds.
Customers often commend team members for their professionalism and expertise, including names like Ben, Britton, and Deborah, enhancing the overall shopping experience. The store also provides excellent repair services for both rings and watches, contributing to high customer satisfaction.
However, there have been mixed experiences reported, with some customers expressing dissatisfaction regarding sales pressures and customer service issues during past visits.
Overall sentiment from online customer reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Customer reviews indicate a generally welcoming atmosphere, yet some caution against overly pushy sales tactics.
| Opening Hours |
|-----------------------|
| Friday: 10:00 AM - 8:00 PM |
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: Closed |
| Monday: 10:00 AM - 8:00 PM |
| Tuesday: 10:00 AM - 8:00 PM |
| Wednesday: 10:00 AM - 8:00 PM |
| Thursday: 10:00 AM - 8:00 PM |
Best Review: A customer praised the helpfulness of the staff, specifically Britton, who offered to help with a last-minute resize while they were visiting from out of town, resulting in a five-star experience.
Worst Review: Another customer expressed frustration regarding a previous experience where they felt pressured by staff and were made to feel unwelcome, which led them to choose a different store for their needs.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 459