Ideal Jewelry & Loan, located at 242 Main St, Brockton, MA 02301, operates in Plymouth County and has been a trusted establishment in the community since 1955. Renowned for their exquisite engagement ring creation services, they provide a family-oriented atmosphere where customers can feel supported and valued. The store specializes in a variety of services, including pawning, cash for gold, jewelry repair, and coin dealings, making it an ideal choice for customers seeking personalized service in jewelry selection and financial solutions.

The staff, led by owner Phil Cohen and his team, are known for their exceptional customer service, kindness, and professionalism. Patrons have praised their expertise in jewelry appraisals and the willingness to go the extra mile to help clients understand the value of their items, particularly during challenging financial times. With over 444 reviews, the vibrant opinions showcase their commitment to creating a welcoming space for everyone.

Overall Sentiment from Online Customer Reviews:
Positive: 87%
Neutral: 5%
Negative: 8%

**Best Review:**
Stacy highlighted the unique understanding of economic factors when pawning items, noting the fair evaluation of jewelry against current gold rates in a supportive environment.

**Worst Review:**
A customer expressed frustration over what they felt was a low offer for their item, citing a lack of understanding of the intrinsic value of jewelry at pawn shops.

Hours of Operation:
- Monday - Friday: 9:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Staff:
Phil Cohen (Owner)
Bailey (Staff Member)

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.