Romm Diamonds, located at 1280 Belmont St, Brockton, MA 02301, is a notable establishment in the jewelry industry, offering an exquisite selection of fine jewelry and specializing in engagement ring creation. The store is well-regarded for its knowledgeable staff, including the owner Alexander R., who ensure a personalized shopping experience. Customers appreciate the comprehensive approach towards selecting and customizing engagement rings, with a dedication to quality and service evident throughout.
With a total of 163 reviews, the store garners a positive reception from its clients, highlighting a range of services from ring repairs to personalized consultations on design preferences. The operating hours for Romm Diamonds are as follows:
| Day | Hours |
|------------|---------------------|
| Monday | Closed |
| Tuesday | 10:00 AM – 6:00 PM |
| Wednesday | 10:00 AM – 6:00 PM |
| Thursday | 10:00 AM – 7:00 PM |
| Friday | 10:00 AM – 6:00 PM |
| Saturday | 9:30 AM – 5:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
The atmosphere at Romm Diamonds reflects a strong positive sentiment, with approximately 85% of reviews being favorable. Positive reviews often commend the staff's professionalism and knowledge regarding jewelry, while a minority of negative feedback suggests instances of service inconsistency.
Best Review: Richard highlighted the warm and welcoming atmosphere created by the staff, particularly noting how Brittany stood out by providing exceptional customer service during the engagement ring buying process.
Worst Review: Mo expressed disappointment with the staff's attitude, citing a lack of friendliness when he visited, which left him feeling underwhelmed during his search for Pandora jewelry.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 179
Store Phone Number: 5085872533
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